By accessing or using the Galaxy Mart website and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order or using our website.
General Terms & Conditions
- All prices listed on our website are subject to change without prior notice.
- Galaxy Mart reserves the right to refuse service, cancel orders, or limit purchases where necessary, subject to applicable laws.
- By using our website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
Product Information
- We strive to ensure that all product descriptions, images, and details are accurate. However, minor variations in color, design, or size may occur.
- Customization requests are subject to availability, feasibility, and any applicable additional charges.
- Product availability and specifications may change without prior notice.
Payments & Refunds
- We accept online payments, bank transfers, and Cash on Delivery (COD) for eligible orders.
- Refunds are subject to our Exchange and Refund Policies and applicable consumer protection laws.
- To initiate a refund request, customers must complete our Refund Request Form with accurate order details, a clear explanation of the issue, and any required supporting evidence.
- Customers may be asked to upload product photos showing the issue and payment screenshots for verification.
- Our support team will review each request and process eligible refunds according to our refund policy.
For more information, please review our Exchange Policy and Refund Request Form.
Intellectual Property
- All product designs, images, text, graphics, logos, and other content published on the Galaxy Mart website are the property of Galaxy Mart or their respective rights holders.
- Unauthorized copying, reproduction, distribution, or commercial use of our content is prohibited without prior written permission.
Limitation of Liability
- Galaxy Mart is not responsible for delays or losses caused by circumstances beyond our reasonable control, including third-party courier or delivery service disruptions.
- We will make reasonable efforts to resolve customer complaints and disputes fairly and in accordance with applicable Pakistani laws.
- Nothing in these Terms & Conditions excludes or limits any consumer rights that cannot legally be excluded or limited.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact our support team.
Email: info@galaxymart.com.pk
Website: galaxymart.com.pk
Thank you for shopping with Galaxy Mart. We appreciate your trust and support.
